Deliver 24/7 customer service to improve client experience and convert high-potential leads with less manual effort
Pro-actively engage with visitors and recommend the most relevant destinations, trips, experiences or hotels based on their preferences
Guide vistors to the best matching product, provide the information they need, and let them convert online next to the chat
Capture leads in a natural way through chat, qualify them and put them in touch with the most relevant expert for building a custom trip
Instantly answer FAQs so your specialists can focus on converting high-qualified leads
Support your travel agents and customer service staff by unlocking all your proprietary knowledge from your website, knowledge database & emails
Gather insights into your visitors’ questions and combine it with proprietary data sources to generate unique content that attracts highly-converting organic traffic
Travellers’ expectations are high, and will keep rising with more Gen Z’ers entering your target audience
◇ Give instant, personalized advice on destinations and trips
◇ Give immediate answers to FAQs
◇ Give instant support on booking questions
◇ Book directly with clients through conversation
◇ Increase conversion by engaging travelers early on in their journey, collecting lead info naturally
◇ Reduce cost by automating simple question answering to reduce manual effort
◇ Let your informed travel agents focus on added value for high-potential leads
Thanks to the fluid nature of Maya's conversation, it's far easier for potential travelers to find the information they're looking for, which has enabled us to effectively lower the barrier for customers to get in touch with us, expediting the process of obtaining travel proposals.
The implementation of Maya was remarkably smooth and we really appreciated the team’s dynamic approach, quick responses, and willingness to think along with us.
- Thibault Jageneau, General Manager at Noorderhuis